Why is my Citadel app asking for a 6 digit pin?
This pin number is what gives you access to your CDM TV channel. If you currently do not have your pin number, please contact Alex,
alex.ahlman@cleardigitalmedia.net to receive the pin number. Please be sure to send over the City, State, and street name of your location.
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Why do I keep seeing a Roku screensaver that stops my CDM TV stream?
If you are seeing a Roku screensaver, this is because the screensaver setting is still active on your device. To turn the screen saver off, go to the home screen using the Roku remote. From there go to the settings section and click on Screensaver. ...
Why Does My Roku Media Player Keep Disconnection from the Internet?
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Why does my CDM TV stream shut off after 4 hours?
If you notice your CDM TV stream shutting down after 4 hours, this is because the Bandwidth saver is still turned on. This is a setting put in place by Roku to save energy but does not apply in our case. To turn the Bandwidth saver off, go to the ...
My Raspberry Pi Player is showing a black screen
Restart the player To do this remove the plug from the wall socket and count to 10 Once this is complete, replace the plug into the wall socket Checking your TV/Monitors HDMI settings Let's confirm that we are connected to the correct input port ...